Who do you call if you are behind on your house payment?

Who do you call if you are behind on your house payment? Your first call should be to your lender. The phone numbers I have listed below are found on the individual bank websites. They are the numbers the bank list for homeowners who are having problems making their house payment. Please verify each number by visiting your lender’s website or checking the numbers on your account statement. You should not ignore the problem. Calling to work out a solution with your lender is the best first step for many.

• Bank of America: 1-800-720-3758
• U.S. Bank: default resolution 1-866-932-0462 default counseling 1-800-365-7900
• Wells Fargo: 1-800-678-7986
• Citibank: 1-866-915-9417
• Fifth Third Bank: 1-866-601-6391
• Huntington National Bank: 1-877-477-6855
• Sun Trust Bank: 1-888-886-0696
• Regions Bank: 1-800-748-9498
• HSBC: 1-800-338-6441

I will continue to add numbers as I find them. Several of these numbers were harder than it should have been to locate on the bank web page. I would have thought a bank would look for ways to make it easier for their customers to call them when falling behind on payments, like put the toll free help line on the front page.

For help with housing needs, you can find the nearest HUD-approved counseling agency on the web or by calling 1 (800) 569-4287.