Showing posts with label customer satisfaction. Show all posts
Showing posts with label customer satisfaction. Show all posts

Dec 29, 2008

Top 10 Florida consumer complaints in 2008

Search for homes

What were the top complaints by Florida's consumers? The Florida Department of Agriculture and Consumer Services released the top 10 consumer complaints for 2008.

Here they are:
  1. Do not call/no sales solicitation
  2. Travel/vacation plans complaints
  3. Telemarketers ( not related to do not call complaints)
  4. Credit/banking
  5. Communications
  6. Price gouging
  7. Motor vehicle sales
  8. Motor vehicle repairs
  9. Landlord/tenant issues
  10. Construction issues

Do you have a complaint? The number to call is 1-800-435-7352.


Related Florida real estate views:

Were you satisfied the last time you bought a house?

Ask your real estate agent for references

Is customer service improving as the market weakens?

Nov 2, 2008

Were you satisfied the last time you bought a house?

Customer service is about making sure the customer is treated the way that they wish to be treated. When buying a house it is important to us that the customer is satisfied with the service we have provided. We strive to make sure the customer:
  • Has been adequately qualified to reduce the disappointment of not obtaining a loan.
  • Has seen the best selection of homes matching the customers criteria including price and features.
  • Was kept informed every step of the way during the transaction.
  • We make sure our selling customers understand the direction of the market as it relates to their home.
  • Has received feedback from agents and buyers who have showed their home.
  • We are available when they are ready to view homes or list their home or request an open house.

Customer service is why we feel we continue to be successful in Florida selling real estate. If you were not satisfied the last time you bought a house, contact me and I will strive to provide you the customer service you desire.


Related Florida real estate views:

What is the most important question to ask a real estate agent?

What do consumers want to know prior to relocating?

Is customer service improving as the market weakens?


- Greg Staker 407-304-0255